Privacy policy
This Privacy Policy is valid from September 6, 2022.
Voima Store privacy policy
With this Privacy Policy, we provide you with information on how and why we process your personal data in the Voima Store service for the following purposes:
- a) Managing customer relations with Voima Store service users.
- b) Strategic analysis of customer data to develop new services and meet customer needs
- c) Resolving disputes in potential conflict situations.
1. Definitions for concepts used in this privacy policy
- Personal data refers to any information concerning an data subject or information that can be used to identify the data subject.
- Data processor refers to a person who processes personal data on behalf of the data controller.
- Purpose of data processing refers to the reason why the data controller processes the personal data of the data subject. The legal basis for processing is described in Article 6 of the General Data Protection Regulation.
- Legal basis refers to the legal justification on the basis of which the data controller processes the personal data of the data subject. The legal bases are described in Article 6 of the Data Protection Regulation.
- Profiling refers to the automated processing of personal data to evaluate the personal characteristics of the data subject.
- Data controller refers to the person responsible for processing the personal data of the data subject.
- Data subject is the term used in privacy laws to refer to an individual.
- Privacy policy refers to a document prepared in accordance with Articles 13 and 14 of the EU General Data Protection Regulation, through which the data controller informs data subjects about the ways in which the data controller processes their personal data.
2. Contact Information of the data controller
The data controller for your personal data is Voima Gold Ltd (Business ID: 2843889-9), located at Bulevardi 5, 00120 Helsinki, Finland.
If you have any questions regarding this privacy policy, you can contact our data protection officer at dpo@voimagold.com.
3. Why We Process Your Personal Data
We process your personal data in accordance with the processing purposes listed below. In the relevant sections regarding the purposes of processing, you will find information about the personal data we process and the legal bases for processing your personal data.
3.1. Managing customer relations with customers of the Voima Store service
- Explanation: We process personal data for the purposes of managing customer relations, allowing you to use the Voima Store service to purchase our products.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information and payment details
- Legal basis: Execution of contracts
3.2. Strategic analysis of customer data for developing new services and meeting customer needs
- Explanation: We process personal data to develop new services and meet customer needs.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information and information related to the use of our services
- Legal basis: Our legitimate interest in developing our services. Our interest outweighs the data subject's interest, as we process personal data in accordance with applicable laws.
NOTE: You may have the right to object (see the section on your rights).
3.3. Dispute resolution in potential conflict situations
- Explanation: We process personal data for the purpose of dispute resolution in potential conflict situations.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information, information related to the use of our services and payment details
- Legal basis: Our legitimate interest in developing our services. Our interest outweighs the data subject's interest, as we process personal data in accordance with applicable laws.
NOTE: You may have the right to object (see the section on your rights).
4. Where do we source your personal data?
We collect personal data about you directly from you when you use the Voima Store service, and if necessary, from publicly available sources.
5. Do we disclose or transfer your personal data to others?
In general, we do not disclose your personal data to third parties. However, if required by compelling legislation or authorities, we will assess the lawfulness of the disclosure on a case-by-case basis.
However, we may share, or in terms of data protection, transfer your personal data to others as part of our regular business operations when using various digital services. We use the following digital services provided by data processors that involve the processing of personal data: data storage services (e.g., cloud services) and communication services (e.g., email). When transferring personal data, we ensure that the transfers are carried out securely and based on appropriate data protection agreements.
6. Do We Process Your Personal Data Outside the EU or EEA?
Your personal data may be processed in third countries outside the European Union (EU) or the European Economic Area (EEA). In such cases, we ensure an adequate level of data protection, for example, through the use of standard contractual clauses issued by the European Commission and other similar arrangements.
7. How long do we tetain your personal data?
We retain your personal data as follows:
• When the legal basis for processing is a contract: personal data is retained for as long as our contractual relationship is in effect.
• When the legal basis for processing is our legitimate interest: personal data is retained for as long as it is necessary to fulfill the purpose of the processing.
8. What Are Your Data Protection Rights?
You may have the right to exercise the rights provided by the EU General Data Protection Regulation (679/2012), including:
- Right of access (Article 15)
- Right to rectification (Article 16)
- Right to erasure (Article 17)
- Right to restriction of processing (Article 18)
- Right to data portability (Article 20)
- Right to object (Article 21)
- Right to object to automated individual decision-making, including profiling (Article 22)
Requests regarding these rights should be made in writing to the data controller's contact person. Your rights can be exercised once your identity has been verified in an appropriate manner.
You may also have the right to file a complaint with the data protection ombudsman if you believe that the processing of your personal data violates data protection laws.
9. Can the privacy policy be changed?
We reserve the right to unilaterally change the privacy policy. We will update the privacy policy as needed, for example, when there are changes in legislation. Changes to the privacy policy come into effect immediately upon the publication of the updated version on our website.
If significant changes are made to the privacy policy or if there are significant changes in its usage, we will inform registered individuals accordingly.
(Last updated on September 22, 2022)
This Privacy Policy is valid from September 6, 2022.
Voima Store privacy policy
With this Privacy Policy, we provide you with information on how and why we process your personal data in the Voima Store service for the following purposes:
- a) Managing customer relations with Voima Store service users.
- b) Strategic analysis of customer data to develop new services and meet customer needs
- c) Resolving disputes in potential conflict situations.
1. Definitions for concepts used in this privacy policy
- Personal data refers to any information concerning an data subject or information that can be used to identify the data subject.
- Data processor refers to a person who processes personal data on behalf of the data controller.
- Purpose of data processing refers to the reason why the data controller processes the personal data of the data subject. The legal basis for processing is described in Article 6 of the General Data Protection Regulation.
- Legal basis refers to the legal justification on the basis of which the data controller processes the personal data of the data subject. The legal bases are described in Article 6 of the Data Protection Regulation.
- Profiling refers to the automated processing of personal data to evaluate the personal characteristics of the data subject.
- Data controller refers to the person responsible for processing the personal data of the data subject.
- Data subject is the term used in privacy laws to refer to an individual.
- Privacy policy refers to a document prepared in accordance with Articles 13 and 14 of the EU General Data Protection Regulation, through which the data controller informs data subjects about the ways in which the data controller processes their personal data.
2. Contact Information of the data controller
The data controller for your personal data is Voima Gold Ltd (Business ID: 2843889-9), located at Bulevardi 5, 00120 Helsinki, Finland.
If you have any questions regarding this privacy policy, you can contact our data protection officer at dpo@voimagold.com.
3. Why We Process Your Personal Data
We process your personal data in accordance with the processing purposes listed below. In the relevant sections regarding the purposes of processing, you will find information about the personal data we process and the legal bases for processing your personal data.
3.1. Managing customer relations with customers of the Voima Store service
- Explanation: We process personal data for the purposes of managing customer relations, allowing you to use the Voima Store service to purchase our products.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information and payment details
- Legal basis: Execution of contracts
3.2. Strategic analysis of customer data for developing new services and meeting customer needs
- Explanation: We process personal data to develop new services and meet customer needs.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information and information related to the use of our services
- Legal basis: Our legitimate interest in developing our services. Our interest outweighs the data subject's interest, as we process personal data in accordance with applicable laws.
NOTE: You may have the right to object (see the section on your rights).
3.3. Dispute resolution in potential conflict situations
- Explanation: We process personal data for the purpose of dispute resolution in potential conflict situations.
- Categories of data subjects: Customers using the Voima Store service
- Categories of personal data: Basic information, contact information, information related to the use of our services and payment details
- Legal basis: Our legitimate interest in developing our services. Our interest outweighs the data subject's interest, as we process personal data in accordance with applicable laws.
NOTE: You may have the right to object (see the section on your rights).
4. Where do we source your personal data?
We collect personal data about you directly from you when you use the Voima Store service, and if necessary, from publicly available sources.
5. Do we disclose or transfer your personal data to others?
In general, we do not disclose your personal data to third parties. However, if required by compelling legislation or authorities, we will assess the lawfulness of the disclosure on a case-by-case basis.
However, we may share, or in terms of data protection, transfer your personal data to others as part of our regular business operations when using various digital services. We use the following digital services provided by data processors that involve the processing of personal data: data storage services (e.g., cloud services) and communication services (e.g., email). When transferring personal data, we ensure that the transfers are carried out securely and based on appropriate data protection agreements.
6. Do We Process Your Personal Data Outside the EU or EEA?
Your personal data may be processed in third countries outside the European Union (EU) or the European Economic Area (EEA). In such cases, we ensure an adequate level of data protection, for example, through the use of standard contractual clauses issued by the European Commission and other similar arrangements.
7. How long do we tetain your personal data?
We retain your personal data as follows:
• When the legal basis for processing is a contract: personal data is retained for as long as our contractual relationship is in effect. • When the legal basis for processing is our legitimate interest: personal data is retained for as long as it is necessary to fulfill the purpose of the processing.8. What Are Your Data Protection Rights?
You may have the right to exercise the rights provided by the EU General Data Protection Regulation (679/2012), including:
- Right of access (Article 15)
- Right to rectification (Article 16)
- Right to erasure (Article 17)
- Right to restriction of processing (Article 18)
- Right to data portability (Article 20)
- Right to object (Article 21)
- Right to object to automated individual decision-making, including profiling (Article 22)
Requests regarding these rights should be made in writing to the data controller's contact person. Your rights can be exercised once your identity has been verified in an appropriate manner.
You may also have the right to file a complaint with the data protection ombudsman if you believe that the processing of your personal data violates data protection laws.
9. Can the privacy policy be changed?
We reserve the right to unilaterally change the privacy policy. We will update the privacy policy as needed, for example, when there are changes in legislation. Changes to the privacy policy come into effect immediately upon the publication of the updated version on our website.
If significant changes are made to the privacy policy or if there are significant changes in its usage, we will inform registered individuals accordingly.
(Last updated on September 22, 2022)